#NO LONGER HOME SWITCH INSTALL#
#NO LONGER HOME SWITCH UPGRADE#
#NO LONGER HOME SWITCH FULL#
#NO LONGER HOME SWITCH TV#

We will agree a date and timeslot with you for the service. When the Broadband installation service startsДҐ. We work with Openreach to provide installation services if you require a new phone line, and for specific technology changes that require work outside of your property (e.g. Who will be carrying out the installation service?Д¤. Where this person is not you, it must be someone authorised by you to make decisions regarding the location and installation of equipment. there must be a responsible adult present in your home. you must own the property or have permission from the landlord or agent managing the property and have permission from any other relevant authority to have the work done andД¬. your property must be located on the UK mainland and Northern Ireland Д«. Providing the Broadband installation service to youДЄ. You will be responsible for reconnecting any existing devices or equipment you may have.

#NO LONGER HOME SWITCH INSTALL#

install a single additional cable / socket if needed in order to connect your BT Broadband Service.Дў.

#NO LONGER HOME SWITCH TV#

connect your BT TV to the BT Broadband, including any multi-room boxes where applicable andД®. connect any additional kit for other BT products and services such as Complete Wi-Fi Д. demonstrate a working product and test your Wi-Fi signal Д¬. install and connect your BT Hub and connect a device to the BT Broadband service Д«.

Excludes outages, connection faults and home wiring outside of BTвЂ™s control.Д«T Broadband and TV Installation service termsДЄ. If after 60 days we canвЂ™t get you back to the speed we promised weвЂ™ll give you a ВЈ20 Reward card.

Check your speed using the MyBT app, online or by calling 0800 800 150.

#NO LONGER HOME SWITCH FULL#

See full Home Essentials terms and conditions. Applies for the duration of your fault only. Keep Connected Promise: YouвЂ™ll need to contact us to report the fault. Our Price Promise: annual price changes still apply. No Limits Plan available with selected mobile plans. 4G coverage required.Д«T Halo offers Our Price Promise, a Keep Connected Promise, double data (or more subject to offer) on your BT Mobile plan and access to Home Tech Experts. For full terms see bt.com/legalstuff.Д¤G speeds vary by location, coverage and demand. The guarantee only applies when your Smart Hub2 is connected to the fixed broadband network and it does not cover broadband faults. If you still canвЂ™t get a reliable Wi-Fi connection around your home weвЂ™ll give you a one-off credit of ВЈ100 off your next BT bill. WeвЂ™ll send you up-to three discs to ensure a reliable Wi-Fi connection in every room of your home. BT sends additional discs to guarantee a reliable Wi-Fi connection in every room of your home. Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible.Д©3% of calls dealt within UK and Ireland, some specialist teams are located offshore.Д©6% UK availability.

#NO LONGER HOME SWITCH UPGRADE#

If you donвЂ™t want to proceed with your upgrade based on this, you will be able to cancel your order and no charges will be applied to your account. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. If they do weвЂ™ll contact you to arrange a suitable time. To do this they may need access to your property.

Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. Your actual speed will depend on home wiring, Wi-Fi connection and time of day. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). The exchange list and dates are subject to change. Check your speed at bt.com/speed.В Our Fibre broadband is subject to availability, geographic location, computer specifications and a line check. Your actual speed will depend on your location, phone line, home wiring, Wi-Fi connection and time of day.

No longer home switch